The Housing app manages both an applicant’s requesting of, and the town’s issuance of Certificates of Occupancy. Both sale of property and property rental are managed. A Landlord Registration app is included which first registers the owner, and then his properties. Critical info such as managing agents, emergency contact no’s, utility providers, etc., are kept here and can the info can be made available to other departments such as fire and police. Landlords can request C/O’s and update their info through an online portal.
The ‘Code Enforcement’ app, often called ‘Complaints’ or ‘Zoning Complaints’, manages the initial call or inquiry through to the correction or disposition of the inspection. The entire process is easily captured and this includes informal calls by staff to try to get corrections, asking a homeowner to cut his grass,for instance, to formal inspections, issuance of violations, notices of required corrections, and final disposition. It is easily modified to emulate your process.
GIS map layers are integrated with data in the Ge03.0 applications. Parcel, road, zoning district layers as well as asset points are typical layers used for municipalities. Geo3.0 can also be integrated with mapping on your servers just as easily.